+66 092 599 8799 Mon–Fri 09:00–17:00 ICT
Give Get help

The HUG Project / About / Child Protection Policy

The rules we hold ourselves to.

An organisation that works with children owes the public more than good intentions. Our Child Protection Policy sets out staff conduct, recruitment screening, reporting obligations, and how anyone can raise a concern about us.

The policy

What it covers

The policy binds every member of staff, every volunteer, and every partner acting on our behalf. It covers conduct around children online and offline, background screening before anyone joins, mandatory reporting when concerns arise, and the consequences of breaching it. It also covers this website: no photograph of an identifiable child is published without documented consent.

Raising a concern about us

If you have a concern about the conduct of anyone connected to the HUG Project, contact us at [email protected] or through the contact form. Concerns are handled by senior leadership, and reporting a concern in good faith will never be held against you. If a child is in immediate danger, use the emergency numbers below instead.

Get help

If a child is in danger, start here.

You do not need proof and you do not need to be certain. If something feels wrong, report it. Trained people will take it from there.

If you are a child and someone is making you do things online that you do not want to do, none of it is your fault. Tell one adult you trust, or use a number below.